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Finance Solutions | Increase sales | Invoicing & Accounting | Order to cash

Increased sales through smart invoicing and accounting processes

E-commerce professionals know that a series of complex invoicing and accounting processes starts as soon as the customer clicks on "buy". If the payment processes and the accounts receivable department are not up to scratch, the result will be dissatisfied customers and liquidity problems. Only when processes run smoothly do end customers benefit from fast order processing and sellers from rapid receipt of payments.

Accounts receivable on your own or as part of the fulfillment solution?

Anyone who wants to set up nationally and internationally financial processes has to make a decision: Should the necessary knowledge and IT infrastructure be built up in-house? Or should preferably be done by an external partner? Companies that manage their accounting processes in-house must not only constantly update their knowledge of national and international tax law, but also take care of the integration of payment types, payment providers and marketplace providers. In addition, in-house solutions must be able to be scaled up flexibly as needed to cover peaks in demand. After all, only those who offer their customers high-performance payment processes will benefit from fewer abandoned purchases and high customer loyalty.

For successful E-Commerce, all Order to Cash processes must run smoothly

"There is more to smooth order to cash processes than payment. If you want to avoid bad debt losses, you use real-time credit checks in advance or make a comparison with blacklists," knows Claudia Hertfelder, Head of Accounts Receivable at PVS Europe. Depending on the results, customers are offered or blocked from certain payment methods." In order to minimize payment defaults, individual dunning and collection processes with an accurate, respectful approach to debtors are important. This is how companies manage the balance between quick payments and customer loyalty.