E-Commerce | Fashion | Value Added Services | Fulfillment
In its latest study, Cross-Border Commerce Europe forecasts high growth rates for Fashion E-Commerce. Despite the crisis, the experts expect a 50 percent increase in sales in European Fashion E-Commerce by 2025.
This means ideal conditions for fashion brands to expand their international online activities. However, those who want to profit from the fashion growth trend should keep a few factors in mind:
Achilles' heel returns
It only takes a few clicks to shop for your new favorite item. Most customers order spontaneously and expect to be able to handle their returns just as easily as their order. A prerequisite for rapid expansion is therefore professional, quickly scalable returns handling that can also reliably cushion shopping peaks and ensure a high level of customer satisfaction. But speedy returns handling is also essential for retailers. After all, the goods should be returned to the sales floor as quickly as possible. High-speed returns processes are therefore crucial for success. At PVS, we take care of fast and professional returns processing and ensure that the goods are ready for resale at record speed and in top condition.
Crease-free and spotless textile preparation: Whether silk, synthetic fibers or leather...
Textile preparation and finishing requires not only a sure instinct but also special equipment. Anyone who focuses on a fashion range with different materials needs a partner who can offer the complete service portfolio in textile fulfillment and who can also prepare demanding and sensitive materials.
PVS has many years of fashion expertise and extensive experience in textile preparation. We have our own steam, ironing and foiling service. Specially trained textile personnel are responsible for quality control and take care of professional repairs and reprocessing.
Value added services for a perfect customer experience
Successful fashion brands offer their customers positive and memorable shopping experiences. Whether the sweater is wrapped in red tissue paper, scented with a flowery perfume and enclosed with a voucher for a beauty store is no coincidence. High-level textile fulfillment is the prerequisite for an unforgettable unboxing experience. After all, a perfect customer experience is only possible with a partner who can implement new ideas flexibly and flawlessly.
For premium fashion brands, we ensure an impeccable impression on the end customer and take care of the individual packaging and special fragrancing of textiles according to your specifications. In addition, we take care of product finishing and handle flocking, embroidery and engraving. We also support you in the areas of product labeling and product marking and ensure that your fashion goes on sale with the right label.
Fashion know-how, Europe-wide Customer Care services and IT expertise
At PVS, we have many years of fashion experience and act as a premium partner for numerous well-known fashion brands. Depending on their needs, they use our customer care, logistics, finance or IT services. Since we offer our services both as a complete package and as individual modules, we develop concepts for our customers that grow with them. Thanks to multi-shift operation and temporary pools, we ensure that your customers receive their goods reliably and professionally prepared, even during sales, collection changes, Cyber Week and Christmas.
Our team will help you to retain and develop your customers, because loyal buyers are not a matter of luck, but the result of perfect service. We would be happy to explain to you in a personal meeting with which solutions PVS Europe can support you concretely.
Please contact our Sales Managerin Ute Weickel-Oudot (email@example.com).