The name Victorinox has stood for the highest quality workmanship for more than 130 years. Since then, the traditional Swiss company has developed into a global player. The main reason for this is the precision craftsmanship with which the articles are manufactured. With its e-commerce fulfillment services, PVS Europe ensures that this promise of quality is also kept on the last mile to the customer. In addition to logistics, PVS also supports Victorinox in customer care and accounts payable.
"For our business, we need an expert partner on whom we can rely 100 percent and who ensures that delivery, returns management, accounting and fiscal issues run smoothly," emphasizes Monika Holdener, Senior Manager Online Operations at Victorinox. "By outsourcing customs clearance to PVS, webshop customers from Germany, Austria, the UK and France pay no customs duties." This is a real added value, because it saves them having to go to the customs office, pay customs duty by post, or make expensive additional payments.