On course for expansion in Europe: How to successfully enter Italy

The signs are pointing to growth: International e-commerce is becoming increasingly relevant. At the same time, however, internationalisation is new territory for many and often associated with uncertainty and risks.
When online retailers want to sell abroad, they are faced with a number of challenges that need to be overcome. This ranges from shipping processing to returns and customer service. They are faced with the task of finding a suitable logistics infrastructure that fits their business model and takes into account the specifics of the respective country.

In order to successfully implement an expansion strategy and offer customers an individual shopping experience, expertise is needed on site – a partner who knows the needs of potential customers, but also understands the products and goals. Only with the right local partner can new markets be successfully conquered.

Expanding the online business to the Italian market

The Italian e-commerce market has grown steadily in recent years and will continue to do so. Moreover, Italian consumers love the products of foreign manufacturers. For online retailers with an affinity for the international market, there are therefore many opportunities to successfully conquer the Italian e-commerce market.
PVS Europe’s Italian subsidiary, PVS Services Italia Srl, is headquartered in Parma and supports both B2C and B2B business: with over 60,000 sqm of warehouse space, continuous investment in facilities, equipment and information technologies, PVS Italia is well positioned to successfully manage online business in Italy.

The contact person at PVS Services Italia is Matteo Martelli. He has been Chief Sales Manager there since the beginning of 2021 and has more than 25 years of experience in logistics, sales and transport. He has worked on three continents in the fashion, retail, wine & spirits and e-commerce sectors. “PVS Services Italia is one of the few companies in Italy that specialises exclusively in fulfilment services for e-commerce,” says Matteo Martelli. “We are also happy to provide customer service and ensure that customers are approached and looked after in line with the culture and values of the respective companies.”
If online retailers want to enter the cross-border business, Italy is an ideal market to expand with their business model and gain new customers. Would you like to learn more about how you can establish your e-commerce in Italy quickly, easily and successfully?

Our experts on site will be happy to help you. For questions and interest, contact Matteo Martelli directly: matteo.martelli@pvsservicesitalia.it