Everyone sees customer service as the end of the chain Customer service E-Commerce eSolutions fly.commerce Solutions Everyone sees customer service as the end of the chain But it starts much earlier. According to Deloitte, 85% consider good service to be crucial. However, customer service is not just the last phone call or the last email. Everyone sees customer service as the end of the chain Read More »
“Innovative fulfillment solutions: Perfect fulfillment for books, publishers and subscriptions” Books E-Commerce Fulfillment Publishers Solutions We understand that every book publisher is unique. That’s why we offer personalized logistics solutions that adapt to your specific requirements. Whether it’s limited editions, pre-orders or special editions, we make sure your books reach your readers safely and on time. “Innovative fulfillment solutions: Perfect fulfillment for books, publishers and subscriptions” Read More »
Continued growth: D2C Logistics is part of the PVS Group D2C E-Commerce Expansion Fulfillment Logistics PVS Solutions Trading online wedeliverecommerce yesyouarerighthere Since October 2022, D2C Logistics GmbH & Co. KG. based in Hamburg has been part of the PVS Group. Managing Director Jan-Felix Topp and his team are fully dedicated to the direct-to-consumer business and support well-known brands in establishing and expanding their direct commerce. For international brands that want to launch in Europe, they take Continued growth: D2C Logistics is part of the PVS Group Read More »
Complete solutions from E-Commerce Service Provider PVS eSolutions Coperatestartup E-Commerce eFly eSolutions Fulfillment PVS Solutions wedeliverecommerce In order to provide you with even more comprehensive support as an E-Commerce service provider, the PVS Group is constantly expanding its range of services. Recently, the newly founded PVS eSolutions, as a corporate start-up of PVS Europe and dsb ebusiness, adds its own SaaS-based IT ecosystem eFly to our service portfolio. eFly flexibly maps Complete solutions from E-Commerce Service Provider PVS eSolutions Read More »
How AI solutions increase service quality Artificial intelligence Customer service E-Commerce Solutions Whether it’s a large company, a traditional manufacturer or a freshly founded start-up – if you want to be successful in e-commerce, you not only have to meet the expectations of your end customers, but also offer them an optimal customer experience. This includes proactive service, personalised interaction and seamlessly connected shopping experiences across all touchpoints. For consumers, the product, shopping and service experience have become inextricably intertwined. A perfect cross-channel CX is therefore crucial for e-business success. Only those who offer their customers individualised goods and services can convert one-time buyers into loyal customers and maximise their customer live time value. How AI solutions increase service quality Read More »
The five most common mistakes in customer service Customer service E-Commerce Solutions Tips The performance of your customer service can make the difference between good reviews and repeat customers. Here are the 5 most common customer service mistakes and tips to avoid them: The five most common mistakes in customer service Read More »
How to successfully position products on online marketplaces E-Commerce Marketplaces Solutions Tips The aim is to satisfy the growing demand in the e-commerce sector and to successfully expand its own business model. These developments require manufacturers and providers to rapidly build and expand new digital business models, while the question remains: “What’s next and what do I need to do to be successful?” How to successfully position products on online marketplaces Read More »